Support

Frequently asked questions

Everything you need to know about your bio page and built-in chat.

Getting started

What is Link2Me?

Link2Me is a link-in-bio service with chat built in. You get one page that gathers all your links, photos, and videos — and unlike a plain link list, visitors can message you directly from that page. Put your Link2Me link in your social media bio and every profile leads to one place.

How do I create my bio page?

Download the Link2Me app for iOS or Android and sign in with Apple, Google, or email. A basic chat link is created for you automatically. Your bio page is something you create yourself: open the Bio Page section to add links, images, videos, and text, and to pick your style.

Do my visitors need the app or an account?

No. Your bio page and its chat work in any web browser. Visitors just open your link, browse your page, and can start chatting with you right away — no sign-up, no app install.

Bio page & links

What can I add to my bio page?

You can add link buttons, collapsible groups of links, images, videos, and text blocks, and reorder everything by drag and drop. Icons for 19 social platforms are built in, and you can upload custom icons. You can also adjust the theme, text alignment, and icon colors to match your style.

What types of links are there?

Every account gets one basic link automatically. Depending on your plan you can also create custom links with a name you choose, temporary links that expire automatically, and secret links protected by a password.

How do I share my page?

Share your link URL anywhere, or show the QR code generated in the app so people nearby can scan it. The link works in social media bios, chat messages, email signatures — anywhere a URL fits.

Chat

How does chat on my bio page work?

Every bio page has a chat bubble. When a visitor taps it, a private one-to-one conversation with you opens right in their browser. You receive and answer messages in the Link2Me app.

Can I send photos and files in chat?

Yes. Chat supports images, videos (up to 128MB), and file attachments in both directions. Links you send also show a preview card.

Will I be notified of new messages?

Yes. When you are not in the app, new messages arrive as push notifications. You can turn notifications on or off per link, and set quiet hours so you are not disturbed at night.

Privacy & safety

How do I block or report someone?

You can block a visitor from any chat so they can no longer reach you through that link, and you can report abusive messages to our team from the app. You can follow the status of your reports under Settings > My Reports.

Is there a profanity filter?

Yes. Link2Me includes an optional multilingual content filter. You choose the filter level — off, low, medium, or high — and which categories it applies to.

How do I delete my account?

You can delete your account any time in the app under Settings. This removes your bio page, links, chats, and uploaded photos. Android users can also request deletion through our web deletion page.

Plans & insights

Is Link2Me free?

Yes — the core experience is free: your bio page, your basic link, and unlimited chat. Free pages show a small Link2Me banner and the app shows ads. Paid plans unlock custom link names, more links, temporary links, and remove the banner.

What statistics do I get about my page?

Link2Me tracks page views, link clicks, and chat starts on your bio page, broken down by day, traffic source, country, and device type — so you can see what works. Visitor analytics are collected without cookies and respect Do-Not-Track.

Still need help?

Send us your question from the app via Settings > Feedback, and we will get back to you.